Feedback

Customer Service  Feedback

Community Living Oshawa Clarington continually strives to remove barriers for individuals living with a disability, because we know that stigma/stereotypes reflect a lack of understanding and can negatively impact one’s life.

Not all disabilities are obvious. About 70,000 individuals in our region live with some form of disability or functional limitation, whether it be physical; sensory (such as hearing, speech, touch or vision); cognitive (such as intellectual, mental health or learning); or others, including accidents, illnesses or diseases (such as asthma, diabetes, cancer or stroke).

Throughout the years, Community Living Oshawa Clarington has broken down barriers via accessible ramps, lowered reception counters, automatic doors, and creating opportunity to challenge language which disables people. We will be redeveloping our website to meet with all new standards and we will continue to focus on changing attitudinal barriers through various supports and services.

If you use assistive technology and the format of any content on this website interferes with your ability to access the information, please contact Marnie Salonius @ 905-576-3011 press “0” or msalonius@communitylivingoc.ca, and we will make every effort to provide you with a format that is accessible to you.

Website

Community Living Oshawa Clarington is actively working towards achieving a fully accessible website that conforms to the World Wide Web Consortium (W3C) Web Content Accessibility Guidelines 2.0 and beyond.

If you would like to provide us feedback on our website, please complete this survey  https://www.surveymonkey.com/s/clocwebsitesurvey

Thank you in advance.

Customer Care

Customers who wish to provide feedback on the way Community Living Oshawa/Clarington provides goods and services to people with disabilities can provide concerns in writing or electronically to any or all

•Doris Maniacco @ 905-576-3011 #320 or dmaniacco@communitylivingoc.ca

•Terri Gray, Executive Director @ 905-576-3011 #301 or tgray@communitylivingoc.ca

•Janice Dewland, Director, Operations @ 905-576-3011 #398 or jdewland@communitylivingoc.ca

•Marisa Hall, Director, Engagement @ 905-576-3011 #322 or mhall@communitylivingoc.ca

All feedback, including complaints, will be referred to the appropriate supervisor of the department or area of expertise.

Customers can expect to hear back in two business days.

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